Terms of Service

1. The Service

Prelumo provides a pre-launch creative intelligence scoring platform that analyzes advertising creative against platform distribution signals and returns a Creative Intelligence Score, dimension-level analysis, Priority Fixes, and compliance flags based on publicly available platform policies.

Scoring results are generated by automated analysis and represent the output of that analysis at the time of submission. Scores reflect current platform signal data and may change as platform algorithms evolve. Prelumo does not guarantee any specific advertising performance outcome resulting from use of the Service.

Compliance flags generated by the Service are based on publicly available Meta advertising policies, TikTok advertising policies, and FTC endorsement guidelines. Compliance flags do not constitute legal advice and do not certify that any advertisement is legally compliant. You are responsible for consulting your own legal counsel for regulated-category advertising.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account. You must be at least 18 years old to use the Service.

3. Subscription and Billing

The Service is available on a free tier and paid subscription tiers billed monthly. Paid subscriptions are billed in advance on a monthly basis through Stripe.

Free tier: No payment required. Limited to 5 scored ads per month.

Starter tier: $49 per month. 25 scored ads per month.

Growth tier: $149 per month. 100 scored ads per month. Multi-platform scoring. Additional features as described on the pricing page.

Agency tier: $799 per month. 750 scored ads per month. Up to 10 client ad accounts. White-label reporting. Additional features as described on the pricing page.

Enterprise tier: Custom pricing. Contact us at hello@mail.getprelumo.com.

Prices are subject to change with 30 days notice to active subscribers.

4. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features through the end of the period for which you have paid.

We do not offer refunds for unused portions of a subscription period. If you cancel mid-period, you will not be charged for the following period but will not receive a refund for the current period.

5. Acceptable Use

You agree not to use the Service to:

• Upload creative content that you do not have the right to submit for analysis
• Attempt to reverse-engineer or extract the scoring methodology, algorithms, or proprietary logic underlying the Service
• Use the Service for any unlawful purpose
• Attempt to circumvent usage limits or access controls
• Resell or sublicense access to the Service without written permission from Prelumo

6. Intellectual Property

The Prelumo platform, scoring methodology, Creative Intelligence Score framework, and all associated software, design, and content are the intellectual property of Prelumo LLC. You retain ownership of all creative content you upload to the Service. By uploading content, you grant Prelumo a limited license to process that content solely for the purpose of generating your scoring results. We do not use your uploaded content for any other purpose.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Prelumo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or loss of business opportunity, arising from your use of the Service. Our total liability to you for any claim arising from use of the Service shall not exceed the amount you paid to Prelumo in the 12 months preceding the claim.

8. Disclaimer of Warranties

The Service is provided "as is" without warranty of any kind. We do not warrant that the Service will be error-free, uninterrupted, or that scoring results will achieve any particular advertising outcome.

9. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Texas.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to active users by email or in-product notice. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact:

Prelumo LLC
hello@mail.getprelumo.com
getprelumo.com